FAQ

 

 

How does shipping work at Namaré?

- Processing: 1–2 business days
- Delivery time NL: 2–5 days
- You will automatically receive a Track & Trace link

Postage costs :

- NL: €6.95 / free from €74.99
- EU: €12.95
- International: €19.95

How can I register a return?

You can register your return within 14 days via our returns portal.
https://www-namare-nl.myparcel.me/returns/create

What conditions must my return meet?

- Unworn & unwashed
- No perfume, makeup or stains
- Original packaging
- Labels present

Who pays the return costs and when will I get my money back?

- Return costs are for the customer
- Refund within 14 business days after approval

I didn't receive a confirmation email, what can I do?

- Check your spam/junk mail
Haven't received anything yet? Please contact us by email: info@namare.nl

Can I change my delivery address?

Please email us as soon as possible for a change.
Once the order has been processed, we can no longer change the address.

How do I contact Namaré?

📩 Info@namare.nl
🌍 Amsterdam, Netherlands